How eMO alert shows in RICT Branch Post Office Device

Following image depicts how emo alert shows in RICT Brach Post Office hand held device.

As a pilot phase Department of Post has started using solar powered, biometric hand-held devices in rural post office with connectivity along with the application software in selected circles viz. Bihar, UP and Rajasthan. This move was the outcome of Rural ICT project declared by the Government of India.

Following re the important features or benefits of Hand-held device supplied to Branch Post Offices.

1. Electronic transactions- Booking and delivery of Speed Post, registered mail, money orders, sale of stamps and postal stationery will be done through these devices and paper receipt shall be generated

2. Instantaneously thereby eliminating chances of overcharging and other problems associated with manual transactions. Savings Bank deposits & withdrawals, PLI/RPLI premium deposits and loan/claim payments will also be done electronically on these devices.

3. Immediate uploading of transaction data and financial reconciliation- Using mobile connectivity, data pertaining to all transactions done on the hand-held devices shall be uploaded onto the central server. E-Money order will reach the destination post office instantaneously unlike present day where the money order is digitized at the nearest computerized Post Office and leads to delay in delivery. All financial transactions shall also be reconciled immediately without any manual intervention and Cash on Delivery amount collected in the village shall be immediately credited to the account of e-Commerce Company. Similarly the artisans would be able to fulfill e-commerce orders and receive immediate payment for their sold products online. This will have a positive impact on the overall economy of the villages.

4. Automatic track and trace- Speed Post and Registered letters/parcels and money remittances will be trackable at the Branch Post Office level and booking/delivery information will also be uploaded to central server immediately.

5. Fraud and leakage elimination- As Savings Bank and Postal Life Insurance transactions will be done on a real-time basis and through immediate generation of receipt and voice message, chances of fraud would be eliminated. Biometric authentication of MNREGS and social security beneficiaries at the time of pay-out would also reduce leakage in the schemes

6. Post Offices as Common Service Centres- Branch Post Offices shall be able to work as Common Service Centres and offer services such as Railway Reservation, online bill payment for electricity and water utilities, mobile and DTH recharge, insurance policy premium payments & transactions for partner banks/insurance companies/mutual funds etc

7th CPC : New Allowances from August ? SHARES Share Tweet Share Pin Share

Following News has been published by Sen Times, a popular website for Central Govt. employees.

“Fatter allowances are likely to be implemented with effect from August 1, 2016,” sources in Finance Ministry familiar with the matter said today morning asking not be named.

“The arrears of hike in basic pay is usually only paid. No arrears for allowances is paid, as per usual practice, the allowances is paid from the date of starting payment of salaries on the recommendation of the new pay commission, the 7th Pay Commission recommendations has been started from August. Hence the government will implement higher allowance from August 2016 and the government is considering this angle,” the sources said.

The government has paid its employees arrears arising from implementation of the 7th Pay Commission recommendations in one go in August salaries. The basic pay hike has been made effective from January 1, 2016.

“The FM is likely to approve the proposal of committee on allowances which will stick to the 7th Pay Commission’s recommendations on allowances like glue and the higher allowances will be implemented with prospective effect from August 2016,” the sources confirmed.

However, the central government employees unions demanded for implementation of the allowances with retrospective effect from January 2016.

The hike in allowances is likely to happen by October 31, the sources told The Sen Times.

Seventh Pay Commission recommendations – Amendment to Rules of Compendium of Rules on Advances to Government Servants

The interest free advances for Medical Treatment, Travelling Allowance for family of deceased, Travelling Allowance on tour or transfer and Leave Travel Concession shall be retained.

COMPLETE DETAILS

Grant of advances (Computer Advance Rs.50,000/-) – 7th CPC Amendment to Rules 21(5) of Compendium of Rules on Advances to Government Servants.

No. 12(1)/E.II(A)/2016

Government of India

Ministry of Finance

Department of Expenditure

New Delhi, the 7th October, 2016

OFFICE MEMORANDUM

Subject: Grant of advances – Seventh Pay Commission recommendations- Amendment to Rules 21(5) of Compendium of Rules on Advances to Government Servants.

The undersigned is directed to say that in pursuance of the decision taken by the Government on the Seventh Pay Commission’s recommendations relating to advances, the existing provisions of Compendium of Rules on Advances — 21(5) relating to Personal Computer Advance are amended as per the amendments attached.

2. These orders will take effect from the date of issue of this O.M. The cases where the advances have already been sanctioned need not be reopened.

3. The other interest bearing advances relating to Motor Car Advance and Motorcycle / Scooter / Moped Advance will stand discontinued.

4. In so far as persons serving in Indian Audit and Accounts Department are concerned, these orders issue in consultation with the Comptroller and Auditor General of India.

5. All the Ministries/Departments are requested to bring the amendments to the notice of all its attached and subordinate offices for their information.

Hindi version of this O.M. is enclosed.

(Pankaj Hazarika)

Director, E. I(A)

Today SGFNPO, Present FNPO, NUGDS, General Secretary and Deputy General Secretary of NUGDS met with Chairman GDS Committee during the meeting Secretary GDS Committee also present, the following points were discussed-

1.  GDS pay shall be fixed by multiplying by 3.25 factor.

2.  Gratuity as per the provisions of Gratuity act 1972 has to be paid to the GDS on discharge.

3.  The present pension scheme is not at all attractive or beneficial to the GDS. GDS should be allowed to join NPS.

4.  Provisioning of medical facilities to the GDS.

5.  10% reservation in PA cadre during recruitment.

6.  Maternity grant for women GDS.

7.  Rationalisation of categories of GDS staff.

8.  Assessment of workload of GDS post through point system.

9.  Uniform TRCA.

10.Incentive for works over uniform TRCA.

11.Improving accommodation for Branch Post Office.

12.RMS GDS should be observed as MTS in one time measure.

More details will be posted our website shortly.

Today SG FNPO, President FNPO, NUGDS General Secretary& DGS NUGDS met the following officers. Chairman Postal Board. Director General &DDG. (est).

Outcome of the meeting.

GDS Bonus: GDS Committee recommended revision of bonus ceiling from 3500 to 7000 as in the case Departmental employees. DDG sent the file to JS&FA for approval after this it will go to  Chairman Postal Board for final approval let us hope for the best within two days.

Cadre Restructuring for RMS, Circle office& SBCO:  File has been sent for approval to the Communication Minister.

MMS Cadre Restructuring: DOP&T raised some doubts this will be cleared by the Department next week.

Postman Recruitment: Department decided to cancel the earlier examination final decision has to be taken.   

Revision of interest rates for Small Savings Schemes to be effective from third quarter of Financial Year 2016-17

7th Pay Commission - Bunching model request letter - reg

Bunching model request letter

From

           

Your Address Details

To

           

The Superintendent of POS,

            Through: Proper channel.

Sir,

            Sub: Requesting drawal of increment for bunching of stages in the

                    Revised Pay Structure  under CCS Revised Pay Rules 2016 –reg

            Ref: DG’s letter number 7-2/2016-PC dated 12.09.2016.

          My existing pay as on 1.1.16 is 11510 with grade pay 2400/- in the scale 5200-2400-20200 and on my option to switch over to CCS RP 2016 my pay was fixed in the corresponding level 4 of pay matrix at 29600/-.

          Instantly those who are drawing at the stage of 11170 in the pre revised  in the same pay structure have also been fixed at 29600/-.

          Since my pay in the pre revised pay is 3 % more than those who were getting lower pay but got fixed in same the pay in level 4 of pay matrix of the Revised pay ,my case  constitutes bunching in terms of para 2 of the DG on cited.

          I therefore request that my bunching may kindly be caused to alleviated by granting one more increment and pay refixed at next cell downwards in level 4 at 31400/-

Thanking you,

Place :                                                                                     Yours faithfully,

Date :            

STANDARD OPERATING PROCEDURE FOR INTERNET/MOBILE/SMS BANKING

Standard Operating Procedure for Internet/Mobile/SMS Banking

1. Any Post Office Savings Account customer may apply for Internet/Mobile/SMS Banking facility. Savings Account must be standing at any CBS Post Office but not in Extra Departmental Branch Post Office in account with CBS Post Office.

2.Account Holder has to apply for Internet and/or Mobile and/or SMS Banking by filling ATM/eBanking/Mobile Banking Form. If Account holder has opened savings account after migration to CBS with proper KYC documents, there is no need for taking fresh KYC documents. If Account holder has opened Savings Account before migration, fresh Identity and Address proof as well as photograph has to be taken in Annexure-II of Account Opening Form(AOF) alongwith ATM/e-Banking/Mobile Banking Request Form.

3. This form has to be submitted only in the CBS Post Office where account was opened or where account is currently being operated after transfer. If a depositor of any account standing at any CBS post office wants to apply for E/M/SMS Banking at any other CBS Office, he/she has to first get his/her account transferred to the same CBS Post Office by following the already laid down procedure. In such cases CPA/SU should check the current SOL ID of the account which was transferred either in HACCDET or HACLI menu to confirm the same before enabling Internet/Mobile/SMS Banking.

4.Once Form alongwith required documents is submitted, Counter PA will go to IES menu of Finacle to verify signature of the applicant. If account is a Joint Account ‘B’ type, both the account holders have to sign the form and Joint Account ’A’ type of account holders cannot apply for these facilities.

5.Once customer’s signatures and other documents are verified, Counter PA has to see that all the required fields in the request form have been properly filled. Counter PA will go to CMRC menu and click on modify option. In CIF Modification menu, Counter PA has to click on Enable Internet banking and/or Enable Mobile Banking and/or enable SMS banking based on the options ticked by the applicant in request form. E Mail ID and Mobile Phone number are to be mandatorily filled by the Counter PA. See below screen shot:-

6.Supervisor has to verify the CIF modification in CMRC. After verification, Supervisor will make entry in a Register to be maintained in manuscript in CBS SO/HO showing following information:-

Date of apply- Date of delivery of PIN--Savings Account No.- Customer name-Mobile Number-E Mail ID- Signature of depositor- Initials of Supervisor. Depositor should be told to attend same CBS Post Office after 10 working days to get Internet Banking PIN. In case only Mobile banking facilities are applied, customer should be told to wait for 24 working hours and thereafter M PIN can be generated by the customer through the registered mobile number by downloading Mobile App. CIF ID will be the Login ID, both for Interest and Mobile Banking. In case of SMS banking, within 48 hours of applying, customer will get 4 digit PIN through SMS.

7. CPC Bangalore will print Internet banking PIN numbers and sent PINs to the respective CBS Post Office by service Insured Post. CPC Bangalore should keep sufficient stationary for PIN printing and dispatch. When any customer attend post office for getting PIN, Supervisor will enter date of delivery in the register and get deliver PIN mailer under signature in the register against the entry made on the day of accepting request form. Supervisor will initial against each entry. Customer should be told that CIF ID will be the Login ID and Login Password as well as Transaction Password should be changed after first login and should not be shared with anyone.

8.Facilities which can be availed by these account holders in Internet Banking, Mobile Banking and SMS Banking are attached. SMS Short Codes to be used by SMS Banking Account holders are also attached.

9.Every CBS Post Office has to paste this list of facilities and List Of Short Codes on the Public Notice Board.

10.LOTs and Consolidation of SB,RD,TD and PPF have been changed. A new selection criteria "Delivery Channel ID" has been added with default value as "BRN". When click on searcher, it shows following channels:-

BRN-Branch Transactions
BWY- E-Banking -M-Banking Chanel ID
SWT-ATM Channel ID

In BRN, all counter/system transactions done for a SOL will be shown. In BWY, all transactions done through Internet/Mobile Banking by Savings Account holders of a SOL will be shown. In SWT, all transactions done through ATM attached with the SOL will be shown. By default, BRN will be displayed in these LOTs and consolidation. Any CBS SO/HO should not account for transactions listed in BWY and SWT channel IDs. These offices can only see these reports in case of any complaint/grievance/inquiry.

11.Only Bangalore GPO will generate SB,RD,TD and PPF Consolidation by selecting BWY as channel ID and putting ALL as Set ID in the MIS server for the previous working day and account for total amount shown under different heads in the cash book showing amount as (Through E&M Banking). One deposit and one withdrawal voucher for the total amount (scheme-wise) has to be prepared by Bangalore GPO and transferred to SBCO alongwith printed copy of consolidation.

12.For any complaint regarding Internet/Mobile/SMS banking, customer has to either dial toll free number 1800-425-2440 or send an e-mail to postatm@indiapost.gov.in. If customer complains at any CBS Post Office, his/her complaint may be accepted and forwarded to this e-mail ID. CPC Bangalore will handle such complaints till further orders.

LOTs And Consolidation Of SB,RD,TD And PPF Have Been Changed in DoP Finacle

LOTs and Consolidation of SB,RD,TD and PPF have been changed. A new selection criteria "Delivery Channel ID" has been added with default value as "BRN".

When click on searcher, it shows following channels:-
BRN-Branch Transactions
BWY- E-Banking -M-Banking Chanel ID
SWT-ATM Channel ID

In BRN, all counter/system transactions done for a SOL will be shown. In BWY, all transactions done through Internet/Mobile Banking by Savings Account holders of a SOL will be shown. In SWT, all transactions done through ATM attached with the SOL will be shown. By default, BRN will be displayed in these LOTs and consolidation. Any CBS SO/HO should not account for transactions listed in BWY and SWT channel IDs. These offices can only see these reports in case of any complaint/grievance/inquiry.

India Post plans courier play to boost revenues

In an attempt to increase its parcel delivery capacity, India Post plans to partner with courier companies to help them leverage its reach in rural areas and remote locations.

As part of this exercise, India Post has started a pilot project with Blue Dart Express Ltd, a private courier firm, to check the viability of the tie-up for delivery of parcels.

India Post has a network of 154,939 post offices and an employee base of 460,457, out of which 261,162 are gramin dak sewaks who work part-time for the department.

“We are already serving e-commerce firms in small towns and rural areas for delivery of their parcels. We can use our existing infrastructure—logistics and postmen—with which we are servicing e-commerce firms,” a senior official from India Post said requesting anonymity.

The boom in the e-commerce sector has come as a lifeline for the postal department. Till March 2016, India Post collected Rs.1,500 crore in cash for delivering parcels for various e-commerce portals, including Amazon and Flipkart. The cash collected from e-commerce deliveries by the department of posts was Rs.500 crore in 2014-15, and a meagre Rs.100 crore in 2013-14.

“Depending upon the success of the pilot, the tie-up will be announced across India for tapping areas uncovered by courier firms either due to logistics issue or cost concerns,” the official added.

India Post though directly competes with courier companies with its products such as Speed Post, Express Parcel service and Business Parcel service, among others, its monopoly was broken during late 1990s when private courier companies entered the segment. However, most private courier companies ignore outskirts of towns and villages and other far-flung areas.

“India Post with its widest network and reach to every nook and corner is best suited for even delivering couriers of other companies as well,” said another India Post official who also didn’t want to be identified.

India Post has been exploring options to increase its revenues. The postal department plans to have dedicated road routes for short distances and dedicated trains for longer routes to deliver parcels as reported by InfraCircle on 12 August.

Experts concur with India Post’s strategy.

“India Post has the biggest network and postmen reach to every village. Courier companies may not have the last mile connectivity which India Post has. It is a great win-win for everybody. And this is a different India Post we are talking about which is finding ways to identify potential areas to increase revenues,” said Hemant Joshi, partner at Deloitte Haskins & Sells.

Queries emailed to the spokesperson of ministry of electronics and information technology, under which India Post operates, and Blue Dart on 16 September remained unanswered.

The e-commerce sector in India is expected to grow to $119 billion by 2020 with a total of 320 million shoppers, according to a Morgan Stanley report.

AS PER PROVISION U/R FR-23 - OPTION FOR PAY FIXATION

 AS PER PROVISION U/R FR-23 (COPY ENCLOSED) AN OFFICIAL WHO WILL GET MACP IN NEXT FUTURE CAN OPT 7 CPC AFTER FIXATION OF MACP IF BENEFICIAL TO THE OFFICIAL.

Request to grant of Bonus to GDS with revised ceiling our Federation send letter to the Secretary.-

FEDERATIONOFNATIONALPOSTALORGANISATIONS

T-24,Atul Grove Road, New Delhi - 110 001. Phone : 011-23321378

E-mail: theagarajannachi@hotmail.com.

Ref:PLB/GDS/151                                                                                       dt15/09/2016

To

The Secretary

Department of Posts

Dak Bhawan ,

New Delhi-110 001.

1. Sub:Request to grant of Bonus to GDS with revised ceiling-                                                                          

You are aware that the Government of India, MOF has issued order revising ceiling limit of PLB from RS 3500to 7000 from the year 2014-15 to all central Government employees. This has been implemented to our Departmental employees vide letter no 26-01/2015 PAP dated 02/09/2016 and the arrears have also been paid to the Departmental employees.  The same is not extended to the GDS employees till date.  In this connection my General Secretary NUGDS has written letter to your office on 03.09.2016 (copy enclosed) with details.

In view of the above it is requested to kindly take necessary steps to grant of Bonus to GDS employees  in   the revised ceiling @ Rs 7000 from the year 2014-15 as in the case of Departmental employees.

Your early action is requested.

Yours Sincerely,

D.Thegarajan.

Secretary General. 

Correction in system (Finacle) generated reports

Office of The Chief Postmaster General, Odisha Circle

Bhubaneswar

No. CBSCPC/1-27/Crisis/2016

Dear Sir/Madam,              

            I am directed to intimate/request the following.

​ ​​

Correction in system (Finacle) generated reports

It has been brought to the notice of CBS CPC, Odisha that some SOLs are making various types of corrections in the system (Finacle) generated reports without attaching copy of error book entry and copy of authority letter from next higher authority (Please refer SB Order No. 14/2015 & 5/2016 along with their Addendums).

​  The ​brief of the same are as under.

1.    Paying more amount (in MIS / SCSS/TD interest & closure amount of different schemes) than system (Finacle) generated figure.

2.    Making correction in the system (Finacle) generated reports like Consolidation report, LOT, Agent commission etc.

3.    Adding figures manually in system (Finacle) generated reports like Consolidation report, LOT, Agent commission etc.

Therefore, it is requested to kindly advice / instructs the SOLs under your jurisdiction to adhere to the following.

1.    Not to pay more amounts (in MIS / SCSS/TD interest & closure amount of different schemes) than system (Finacle) generated figure unless it is authorized by higher authority (at least from Divisional Head).

2.    Not to make correction in the system (Finacle) generated reports like Consolidation report, LOT, Agent commission etc.   If so required, the correction should accompany copy of error book entry and copy of authority letter from higher authority.

3.    Not to add figures manually in system (Finacle) generated reports like Consolidation report, LOT, Agent commission etc. If so required, the correction should accompany copy of error book entry and copy of authority letter from higher authority.​

Thanks & Regards.

CBS CPC, Odisha

for Chief PMG, Odisha

0674-2575449,2570268

India Post launches toll free helpline number ‘1924’ to Register New Complaint

1. The toll free helpline number ‘1924’ would be available for customers from all over India from landline/mobile phone of any service providers.

 2. The name of centre would be “India Post Help Centre” and it would be located in Dak Bhawan, New Delhi.

 3. The toll free helpline service would be available on all days from 8:00 A.M. to 8:00 P.M. (excluding declared holidays & Sundays).

 4. The complaints received from the complainant on toll free number ‘1924’ would be registered in Computerized Customer Centre (CCC) Portal by the operators at the Dak Bhawan and the 11 digits number would be provided to the complainants.

 5. If the complaint already registered, the complainant would be informed the status as viewed in CCC Portal.

 6. As soon as the complaint is generated on CCC Portal, the concerned post office will take immediate necessary action to resolve it and would upload the status.

 7. All the Postal Circles would establish a Control Room and depute suitable competent or Senior Officers/Team of Officers for monitoring and redressal of complaints.

 8. The Nodal Officer in each Circle will open the CCC Portal every day and check all the complaints beginning with “100030 - …… the Toll Free Complaints” and will examine for quick disposal

. 9. The Circle Heads would direct to all the Post Offices to ensure that they log in CCC Portal at the beginning of day and at the end of the day compulsorily

. 10. The case disposal time is one working day subject to policy matters. The complainant would be informed, if it involves policy matter.

11. The reasonable reply should be uploaded in the CCC Portal.

12. Circle will update the status of each such cases every 24 hrs. through email onadgpg@indiapost.gov.in.

13. The name of Officers with email address and mobile number in each Circle who will be Nodal Officer, should be sent onemailadgpg@indiapost.gov.in

14. CPMG should review the ‘1924’ pending cases every day and in case of pendency going beyond 24 hours would give full details and convey his/her observation to PG Cell of Directorate which will provide weekly report to the Secretary (Posts)

. 15. Circles would provide utmost priority and quick disposal of the complaints received through Toll Free Centre.

 16. All the Circles would propagate and give wide publicity of “Toll Free Number 1924” within their jurisdiction through appropriate medium within budgetary limit after inauguration of India Post Help Centre by Hon’ble Minister of Communications.

EXECUTIVE BODY MEETING 2016 @ NAYAGARH HO ON DATED 11/09/2016