FINACLE CAUSING TOO MUCH TROUBLE FOR POSTAL EMPLOYEES AND AGENTS IN MONTH END

DoP Finacle accessing slow and some menus are disabling by the Infosys team. Due to this counter PA transactions are not in a position to verify by the Supervisors. Especially HAGTXP menu for Agent Bulk List option is not working properly for months together. Instead of solving this new methods are imposing. One of the issue is when Finacle is down are not acceptable through HAGTXP . As per BCP orders Postmasters should accept bulk Lists and amount is to kept under OUT OF ACCOUNT. 
                                            At the time of month ending periods agents are submitting many Lists and even a single handed post office is in a position to collect Lakhs of amount through these Lists ( each List with Rs.20000/- max.) . For big with high security Post offices it is O.K. But for single, double , LSG , Gr-I offices keeping such huge amounts under Out of account is not suggest able. And how many days it will take place to settle this out of account amount is also not clear. Rather than Keeping the amounts under Out of Account finacle team think about to credit the amount under RD on same date of acceptance of LIST with a note that Rs….. amount pending for Posting. Later this will be cleared by putting Value Date clause when HAGTXP menu is enabled.